Alienstech IT support for Law Firms
Firms where documents are the business, confidentiality is a duty, and deadlines do not move for technical problems.
A law firm runs on documents and email, which makes two things critical: nothing is ever lost, and nothing is seen by the wrong person. Document management, retention and reliable search matter more here than raw speed.
Confidentiality obligations extend to how files are stored, how they are shared with clients and opposing counsel, and how they are backed up. Email is also the most common route in for anyone attempting a wire fraud, and firms are targeted specifically because of the funds that pass through them.
Practical work usually covers email security and authentication, controlled sharing that does not push staff toward personal accounts, matter based file structures, and backups with retention long enough to satisfy a records policy.
What usually brings people in
- Email is the main route for attempted wire fraud
- Document storage has grown without structure
- Sharing large files pushes staff toward personal accounts
- Retention obligations are not reflected in the backups
- Staff work from court and from home on varying devices
- A deadline cannot be missed because of a technical fault