Alienstech IT support for Professional Offices
Insurance, real estate, engineering, architecture and consulting offices that need technology to be dependable and unremarkable.
This covers the offices that do not fit a single regulated category: insurance agencies, real estate brokerages, engineering and architecture practices, marketing firms and consultancies. What they have in common is a dependence on a handful of specific applications, a network that has grown organically, and no internal technology staff.
The recurring issues are consistent. Aging equipment nobody has inventoried, a server bought for one purpose that has quietly acquired four more, backups nobody has tested, and staff working from several locations with varying levels of support.
Most of the value here comes from the unglamorous work: knowing what you have, keeping it current, protecting it properly, and having someone to call who already understands the setup.
What usually brings people in
- Technology has grown without a plan
- Staff work across the office, home and client sites
- A specific application dictates what everything else must do
- No current inventory of equipment or licenses
- Support currently means calling whoever is available
- Security has never been reviewed